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ISM Training Dubai

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Sales

The Art of Negotiation

Unlock more value from every deal with this practical 2-day negotiation skills training course in Singapore. Learn how to prepare effectively, communicate with confidence, and stay in control even during difficult conversations.

Participants will explore different types of negotiation, understand how beliefs and emotions influence outcomes, and practise effective influencing techniques. Ideal for sales professionals, business owners, and anyone who wants to negotiate with greater confidence and achieve better results more consistently.

Duration

2 Days

Instructor

Mark Sclaire

Venue

Marina Bay Sands, Singapore

The Art of Negotiation is an in-depth 2-day negotiation skills training course designed to strengthen your strategic thinking, confidence, and effectiveness at the table. This negotiation skills training in Singapore gives participants practical strategies and communication techniques that can be applied in every deal, discussion, and difficult conversation.

Combining clear frameworks with hands-on practice, this corporate negotiation training focuses on understanding negotiation dynamics, reading the other side, and working towards win-win outcomes. Participants will take part in real-life simulations, role-plays, and interactive discussions, with the opportunity to test and refine techniques that suit their personal style.

Ideal for professionals across industries who want to gain an edge in negotiation and conflict resolution, this course provides practical tools that can be applied immediately in the workplace.

Course Syllabus

Foundations of Effective Negotiation
  • Understanding the key elements of successful negotiations

  • Analyzing different negotiation styles and their impacts

  • The psychology behind negotiation and decision-making

Preparing for Negotiations
  • Strategies for thorough preparation and research

  • Setting clear objectives and identifying BATNA (Best Alternative to a Negotiated Agreement)

  • Understanding and analyzing the other party’s position

Communication Skills in Negotiation
  • Techniques for active listening and persuasive communication

  • The role of body language and non-verbal cues in negotiation

  • Overcoming communication barriers and building rapport

Advanced Negotiation Techniques
  • Employing advanced negotiation tactics for complex scenarios

  • Navigating multi-party negotiations and cultural differences

  • Managing and resolving conflicts during negotiations

Real-Life Negotiation Scenarios
  • Engaging in simulated negotiations based on real-world scenarios

  • Analyzing and learning from negotiation outcomes

  • Feedback and discussion for continuous improvement

Ethical and Practical Considerations
  • Understanding the ethical dimensions of negotiation

  • Practical tips for maintaining professionalism and integrity

  • Developing a personal action plan for ongoing negotiation skill development

Key Learning Outcomes

  • Master the essential principles and strategies of effective negotiation.
  • Develop skills in reading and influencing others during negotiations.
  • Learn to adapt negotiation tactics to diverse scenarios and contexts.
  • Enhance communication skills for clearer, more persuasive negotiation interactions.
  • Gain practical experience through negotiation simulations and role-play exercises.

Available Course Dates

15-04-26
16-07-26
20-10-26

Course Cost

S$1600

Booking Open

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76%

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