ISM Training Logo

ISM Training Dubai

Emirates Sports Hotel - Office 405

Leadership

Emotional Intelligence (EI)

This Emotional Intelligence course in Singapore helps participants develop greater self-awareness, manage emotions effectively, and respond better to others. The course covers the core elements of emotional intelligence, including empathy, relationship building, and communication, with practical ways to apply these skills in both personal and professional settings.

Duration

2 Days

Instructor

Emma Jordaan

Venue

Marina Bay Sands, Singapore

The Emotional Intelligence course in Singapore is a comprehensive 2-day training programme designed to help participants understand and apply the principles of Emotional Intelligence (EI). The course explores the brain science behind EI and develops practical skills for managing emotions effectively, especially in challenging situations.

Designed to improve personal effectiveness and leadership capability, the programme highlights the role of emotional intelligence in building stronger relationships, achieving positive outcomes, and inspiring high performance through empathy and self-awareness. Ideal for professionals seeking personal and career growth, this course combines practical exercises with useful insights that can be applied in everyday workplace situations.

Course Syllabus

Understanding Emotional Intelligence
  • Exploring the concept and importance of Emotional Intelligence

  • The brain science behind emotional responses and EI

  • The role of EI in personal and professional life

Managing Emotions Effectively
  • Techniques for recognizing and regulating emotional responses

  • Strategies for maintaining emotional balance in stressful situations

  • Building resilience through emotional intelligence

Enhancing Empathy and Interpersonal Skills
  • Developing empathetic listening and communication skills

  • Understanding and responding to the emotions of others

  • Fostering positive and supportive relationships

Emotional Intelligence in Leadership
  • Applying EI principles to inspire and motivate teams

  • The role of EI in effective leadership and conflict resolution

  • Building a culture of emotional intelligence in the workplace

Self-Awareness and Emotional Regulation
  • Tools for enhancing self-awareness and self-reflection

  • Techniques for managing and expressing emotions constructively

  • Improving decision-making and interpersonal interactions through EI

Practical Applications and Role-Play
  • Interactive exercises to apply EI concepts

  • Role-playing scenarios to practice emotional intelligence skills

  • Group discussions and feedback for continuous EI development

Key Learning Outcomes

  • Understand the foundational principles of Emotional Intelligence and its impact on personal and professional interactions.
  • Develop skills to manage emotional responses effectively in challenging situations.
  • Learn techniques to enhance empathy and foster positive, supportive interactions.
  • Gain insights into using Emotional Intelligence to inspire and lead others.
  • Enhance self-awareness and emotional regulation for improved decision-making and relationship-building.

Available Course Dates

13-04-26
19-10-26

Course Cost

S$1600

Booking Open

Secure your place
Impact & Results

Over 25,000+ professionals have advanced their career through ISM.

89%

of ISM graduates say our course helped them get a promotion.

76%

said that their training helped them increase their salary.

97%

of graduates want to study more of our courses.

4.9/5 Rating (160+ Reviews)

Trusted by the GCC business community.

Established 1998

Legacy
Meets
Results.

Transforming the Middle East workforce through 25 years of strategic training.

Join the ranks of L’Oréal, Mercedes-Benz, and Emirates. We don't just deliver courses; we architect bespoke development strategies that align 25 years of international excellence with the specific demands of your organisation.

4.9/5 Rating163 Google Reviews